Privacy Policy

This Privacy Policy outlines how PokieFox, licensed under Curacao eGaming, collects, uses, stores, and protects personal data from users in Australia and New Zealand. We are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws.

Data Collection

PokieFox collects various types of personal data necessary for the operation of our online pokies platform. The types of data collected include:

• Registration Data: Information provided during account creation, such as name, date of birth, address, and contact details.
• Payment Details: Information related to financial transactions, including credit card numbers, bank account details, and transaction history.
• Technical Logs: Data automatically collected when you access our platform, including IP addresses, browser types, and operating systems.
• Cookies: Small data files stored on your device that help us improve the functionality and performance of our website.

Purpose of Data Usage

The personal data collected is used for several purposes, which include:

• Account Management: To create, maintain, and manage user accounts effectively.
• Marketing Communication: To provide users with information about promotions, bonuses, and updates related to our online pokies services, which users can opt out of at any time.
• Anti-Fraud Checks: To monitor and prevent fraudulent activities to ensure a safe gaming environment.
• AML Compliance: To comply with Anti-Money Laundering regulations and prevent any illegal activities.
• KYC Procedures: To verify the identity of users in compliance with legal requirements and ensure the integrity of our platform.

Data Sharing

Your personal data may be shared with third parties under certain circumstances, including:

• Disclosure to Payment Providers: Necessary for processing transactions and ensuring payments are completed securely.
• Verification Partners: Engaged to confirm the accuracy of the information provided during registration and to carry out due diligence.
• Regulatory Authorities: As required by law to comply with legal obligations and regulatory standards in the jurisdictions we operate.

User Rights

Users have specific rights concerning their personal data, which include:

• Right to Access: You have the right to request a copy of your personal data held by PokieFox.
• Right to Deletion: You can request the deletion of your personal data, subject to legal obligations and regulatory requirements.
• Right to Restrict Processing: Users can request a restriction on the processing of their data in certain situations.

To exercise any of these rights, users should contact the support team through the designated channels.

Cookie Policy

PokieFox utilizes cookies to enhance user experience and improve platform performance. The cookies used can be categorized as follows:

• Essential Cookies: Required for the basic functionality of our website, allowing you to navigate and use features such as secure areas of the site.
• Analytical Cookies: Used to collect information about how visitors use our site, helping us to understand user behavior and enhance our services.

Users can manage cookie preferences through their browser settings, although disabling cookies may affect the functionality of our platform.

Data Security

We implement a variety of security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

PokieFox retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. When personal data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

PokieFox may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website, and users are encouraged to review the Privacy Policy periodically for updates. Continued use of our services after any amendments indicates acceptance of the revised policy.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact the support team through the designated channels provided on the website.